Booking Polocies

  • Age Requirement Policy: Guests must be 18 years or older with valid identification to reserve a room. Acceptable forms include government issued state, provincial or federal photo identification
  • Connecting Room Policy: Connecting rooms are available upon request, subject to availability. Please contact the hotel prior to arrival to ensure availability.
  • Waitlist Policy: Hotel does offer a waitlist. Guest should provide a phone number and will be called if a room becomes available.
  • Check In and Check Out: Check in 2:00pm. Check out 12:00pm. Check out after 12:30pm will be charged for half day. Check out after 5pm will be charged for full day.
  • Number of Guests: The allowed number of guests for each room should follow as indicated. The marked room rate is based on two people. Each extra guest will be $20 dollars.
  • Early Departure Policy: In the event of early departure, 24 hours notice of the revised departure date is required to avoid a $50 CAD penalty.
  • ID Requirement: For security purposes, valid photo identification is required at check-in. Acceptable forms include a driver’s license, passport, and/or proof of age card. Additionally, a valid credit card will also be required at check-in.
  • Credit/Debit Card Policy: Debit and credit cards will be authorized at check-in for the amount of the stay plus an amount to cover incidentals (approximately 100 CAD per stay). The authorization will hold the funds until checkout, and then the amount actually incurred during the stay will be charged. If a debit card was provided as payment, a cash refund will be provided for the funds held in excess of the amount actually incurred and charged.
  • Payment Policy: If you are paying by credit card or have a prepaid reservation, you must provide the card and matching photo identification at check-in. If you are paying by cash, you will be required to provide the full amount of your stay.For third-party payments (i.e., a non-guest pre-paying a guest’s charges), arrangements must be made by contacting the hotel for an e-credit card authorization.
  • No Smoking: The entire hotel including all rooms and all public spaces are 100% smoke free environment.
  • No pets allowed.
  • Visiting guests should leave the hotel before 10:30pm.
  • Damages to the property and utilities will be charged according to listed price.
  • Prepaid Rate: Reservations must be paid in advance. Cancellation Policy: The time for canceling without penalty has passed. If you cancel, the forfeiture amount will be 100 percent. There may be additional applicable charges and taxes.
  • Warrant: the credit card you provided will be your warrant.
  • Please note that any change in your reservation may change the rate and/or require payment of cancellation fees.
For reservations guaranteed with a form of payment at time of booking, rooms are held until hotel check-out time the day following arrival. For reservations not guaranteed with a form of payment at time of booking, rooms are held until set cancellation time per the rules of the reservation. In the event more guests arrive than can be accommodated due to hotel overbooking or an unforeseen circumstance, and hotel is unable to hold rooms consistent with this room hold policy, hotel will attempt to accommodate guests, at its expense, at a comparable hotel in the area for the oversold night(s), and will pay for transportation to that hotel.